Terms & Conditions

1.Introduction

Welcome to Can2curbpro. These Terms & Conditions govern your use of our platform, services, and website. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our platform.

2. Services

We provide trash can curbside services and cardboard removal for residential properties, including elderly homes and short-term rentals. Our services may be booked on a subscription or one-time basis through our website or app.

3. User Responsibilities

Users must provide accurate and current information during the registration process.

Users must ensure clear and safe access to their trash cans and cardboard for scheduled pickups.

Users are responsible for informing us of any changes to their subscription or service requirements.

4. Contractor Responsibilities

• Contractors are independent providers who perform services on behalf of Can2curbpro
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• Contractors must follow the platform's service standards, including arriving on time, completing services accurately, and maintaining professionalism.

• Contractors must provide proof of service (e.g., before-and-after photos) as required.

5. Payment Terms

• Subscription fees are billed monthly. Users must keep their payment information up to date.

• Payments for one-time services are processed at the time of booking.

• Refunds are provided at the discretion of Can2curbpro and must be requested within 7 days of service.

6. Cancellations & Modifications

• Users can cancel or modify their services up to 24 hours before the scheduled pickup.

• For modifications or cancellations less than 24 hours before a service, users may incur a fee.

7. Privacy & Data Security

Our Privacy Policy explains how we collect, store, and use your data. By using our platform, you agree to the data practices outlined in our Privacy Policy.

8. Limitation of Liability

Can2curbpro is not responsible for any damages or injuries resulting from improper use of our services, contractor actions, or unforeseen issues. Our maximum liability is limited to the amount paid for the service in question.

9. Changes to Terms

Can2curbpro reserves the right to update these Terms & Conditions at any time. Users will be notified of any significant changes, and continued use of our platform indicates acceptance of the new terms.

10. Contact Information

For questions or concerns, please contact us at support@can2curbpro.com .

11. Contractor Agreements

• Independent Contractors: Contractors are not employees of Can2curbpro. They are independent service providers responsible for their own taxes, insurance, and other business obligations.

• Performance Standards: Contractors must adhere to quality and safety standards set by [Platform Name]. Failure to comply may result in suspension or termination from the platform.

• Background Checks: All contractors undergo background checks to ensure safety and professionalism. Users can request details on these checks by contacting Can2curbpro.

12. Service Limitations

• Geographic Limitations: Our services are currently available in specified areas. We are working to expand coverage but cannot guarantee service outside of these zones.

• Service Interruptions: Can2curbpro is not liable for any delays or interruptions caused by external factors such as weather, road closures, or unforeseen events.

• Special Requests: While we strive to accommodate all special requests, certain limitations may apply. Please contact us in advance to discuss any specific needs.

13. Dispute Resolution

• Complaints & Feedback: Users can report any issues with service by contacting customer support. We will investigate and address concerns within a reasonable time frame.

• Arbitration: Any disputes that cannot be resolved directly will be subject to binding arbitration, rather than litigation, in the user's locality. This is to ensure quick and fair resolution of conflicts.

• Governing Law: These terms are governed by the laws.

14. Compliance

• Local Waste Management Laws: Users must comply with local regulations regarding trash and recycling. Can2curbpro is not responsible for any violations that arise from non-compliance.

• Data Protection Compliance: Can2curbpro complies with applicable data protection laws, including GDPR, CCPA, and others as required by region.

15. Liability & Indemnity

• User Indemnity: Users agree to indemnify and hold Can2curbpro harmless against any claims arising from their use of the service, including property damage or personal injury.

• Liability Limitations for Contractors: Can2curbpro is not responsible for actions or omissions by contractors, except where a contractual obligation was directly breached by the platform.