What is included in the Trash Can Service?
Our trash can service includes scheduled curbside pickup and return of your trash bins on designated collection days. We ensure your bins are placed curbside in time for collection and promptly returned afterward, so you never have to worry about missing a trash day or managing heavy bins.
Our services cover:
• Regular Pick-up and Return: We move your bins to the curb before collection and return them promptly afterward.
• Reliability: Scheduled service on all designated collection days, ensuring consistent support.
• Special Accommodations: We aim to meet specific needs, such as handling bins located further from the curb or managing more challenging terrains.
Note: If you have unique requests, please let us know. We’re here to make this service as convenient as possible!
What if I have special requests or needs?
We strive to accommodate specific needs and requests to ensure your experience is seamless. During sign-up, you can add notes about:
• Bin Placement: Specific locations where bins are kept, such as gated areas, garages, or sheds.
• Accessibility Needs: Indicate if you have special accessibility requirements.
• Pet Concerns: Mention if there are pets on the property that need special handling.
If you have any additional requirements, reach out to our customer service team anytime, and we’ll work to make adjustments that best suit your needs.
What safety measures are in place for elderly customers?
We prioritize the safety and comfort of our elderly customers by offering services designed to minimize risk:
• Trained Contractors: Our team is trained in safe handling practices and will place bins with care to ensure easy access.
• Respect for Property: We carefully handle all property, bins, and walkways to ensure they’re returned as found.
• No-Contact Service: For safety and convenience, all services are provided with minimal disruption.
If you have specific safety concerns or requests, please let us know so we can take any extra precautions necessary to keep you or your loved one safe.
What days will my bins be managed?
We align our service with your local trash collection schedule to ensure bins are ready at the curb on time and promptly returned.
How do I cancel or change my plan?
You can easily modify or cancel your plan at any time from your online account dashboard. Our customer service team is also here to help
